A 99.9% Server Uptime
Our cloud website hosting system is based on a solid, enterprise–level hardware architecture and a strongly tweaked Linux variation. Thus, no matter what your web site is, or how many site visitors you have, or even if there’s a denial–of–service attack, our machines will stay up and running and your sites will stay visible online.
All Linux cloud website hosting plans include a 99.9% server uptime guarantee. And no matter which datacenter you select, our guarantee remains the same.
A 99.9% Network Uptime
If you’d like to supply a superior web hosting service, you can scarcely rely on the default network configuration in a datacenter. We have built our very own custom network in an effort to ensure a blazing–fast connection speed with the outside world.
And thanks to this, regardless of which datacenter facilities you select: our datacenter in USA, our datacenter in United Kingdom, in our datacenter in Finland, in our datacenter in East Europe or our datacenter in Australia, you can enjoy an assured 99.9% network uptime. And this guarantee is valid for all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Even though we have done pretty much everything to curtail all possible risks with our cloud hosting packages and while we provide top–notch tech support, there are cases when the customer simply isn’t pleased with what we offer. Or he has to switch to a more robust hosting solution, such as a virtual private server or even a dedicated hosting server.
That is why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you aren’t fully pleased, you will receive a full refund.
24/7 Technical Support
If you have ever had to wait for hours to get an answer, you know how aggravating this can be, even more so if your site is at stake. This is exactly why we offer you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our customer service technicians will be right here for you and they’ll answer you in under one hour. And the best thing is that their average response time is below 20 minutes!