Help and Support Channels

  • 1 hour ticket response time

  • A one hour Inquiry Answer Guarantee

  • Each ticket you submit to our customer assist Department will be replied to within less than one hour. All normal inquiries will be replied to straight away. Nonetheless, if the support inquiry you have sent us calls for aid from an experienced administrator, we will forward the ticket to him and will notify you about the postponement.

  • Top quality support service

  • Qualified Tech Assist Service

  • Our technical help and support staff will be on duty for you 24/7 to to attend to all service demand tickets that you send. We offer technical assistance for all the apps that are installed in advance on your machine. These include our custom built Control Panel, the chosen Operating System and the server administration panel (with regards to the VPS type).

  • Intuitive help center

  • An Intuitive Help Section

  • In the Control Panel that is offered gratis along with your virtual server, you will find a practical Help zone, consisting of everything you need to have knowledge of when controlling your web–sites and software packages. We have introduced a wide selection of how–to articles and video training that show the essential site maintenance tasks in an easy to read form.