Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client help crew is educated to rapidly care for all of our Linux cloud website hosting customers’ queries and advice inquiries. Through our ticketing system, it is also possible to supply your question and a support team member will most likely return to you within maximum an hour. In reality, practice proves that the typical reply time frame is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • Our customer assistance service is delivered by a group of qualified techs who will be able to react to your question asap. You could speak to the tech support team team by launching a tech support ticket from your Control Panel or by sending us an email message. On working days, you can also contact us on the phone or make use of the online chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • If you want guide while working on your site within the Control Panel, you can always just click the Help button and locate your query in the selection of articles that will pop up. We have as well turned a number of the articles into movies. The collection of video lessons will show up if you click the Videos button located in the top right angle.