If you have ever had a cloud website hosting account before or you have dealt with any kind of online service, you're probably well aware from your own experience that for many things it's better to speak with a live person on the phone than to exchange support tickets or email messages. If you want to learn more about a particular service before you buy it or if something small needs to be made, for example, it is much easier and a lot faster to do it real-time. If you have the option to seek the advice of representatives by phone, it's also very likely that you're using the services of a real web hosting provider, not a reseller. The type of support that you'll get over the telephone differs between different suppliers - from common matters to experienced technical support. Usually most providers will offer you pre-sales assistance and first level phone support, while more complex technical matters are resolved via e-mail or tickets.
Phone Support in Cloud Website Hosting
All of our cloud website hosting plans offer phone support 14 hrs per day even on public holidays, which means that if you do not have an account yet, you can give us a call and learn more about our solutions or if we meet the system requirements for your web sites. For your benefit, we have local phone lines in the U.S.A., Great Britain and Australia, so you will be able to contact the telephone number that is nearer to you. If you are a current customer, we can help you promptly with any general and billing issues and with numerous technical issues to save you time and efforts - we are aware of the fact that often it is much easier speak with a live person and get things done right away. Certainly, some matters simply cannot be resolved on the phone, so if this is the case you are able to employ our ticketing system.