Installation and Troubleshooting
What does the Installation & Troubleshooting package feature? What services exactly could VPS and dedicated server users benefit from?
If you get your own server, you'll have more liberty in regards to what you are able to install and run when compared with a shared hosting account. With a shared service, you've got access simply to your own account, therefore you aren't able to install server-side software. Although this is not a concern for the majority of script-driven apps, there are a few which have specific requirements and need particular software to be present on the web server either for some additional functions or for them to work at all. In the event that you have practical knowledge, you won't have any difficulties to run the hosting server, but if you do not, you may simply not have the skills to handle everything and use the script apps that you want. If this is the case, you'll be able to use our Installation & Troubleshooting upgrade, which means that our system admins can arrange everything for you and aid you with any issues that you could encounter.
Installation and Troubleshooting in Dedicated Hosting
You could add the upgrade to any of the Linux dedicated hosting
we offer at any time that you need it. If you need some custom work from our admins as soon as your web server is set up, you could acquire the upgrade during the hosting server signup process, or if you need something to be executed afterwards, you could add the upgrade from your billing CP. The Installation & Troubleshooting service comes with an hour of work from our administrators on your server, so in the event that you come across any problems to install a third-party piece of software or some app gives errors and doesn't work the way it ought to, our specialists will be able to help you in a very timely manner. If a task takes less than an hour, the remaining time will be available for future tasks and you'll be able to see it in the billing area. This upgrade is ideal if you don't have a lot of experience with managing a server or if you use our Managed Services upgrade, but you run out of the 30 minutes custom work it comes with.