Even though the hosting service supplied by the different companies is more or less identical, each provider has got their own platform with its own modifications and different ways to complete specific tasks. For this reason, an information-crammed knowledge base would be extremely useful both for people with little to no practical experience and for technically experienced users who will eventually discover how specific procedures are executed, but will waste precious time in the meantime. The purpose of such a knowledge base is to help make the hosting service quick and easy to use, sparing users time and effort. The consequence is more contented clients, as they can swiftly find the information they need, and a whole lot less work for the technical support staff representatives, because usually most of the inquiries and problems that customers have got are already listed in the knowledge base. Provided that the articles themselves are written well and encompass more things, you will be able to discover more not only about your account, but also about the web hosting service in general.
Extensive Online Documentation in Cloud Website Hosting
All Linux cloud website hosting that we are offering come with an exhaustive knowledge base where you can find all you should know with regard to your web hosting account. Irrespective of whether you’re planning to set up a new database, to forward a domain by means of an .htaccess config file or to create an e-mail address on your PC or smart phone, you can simply read our step-by-step help articles and all the information that you require will be there. When you go to a specific section of the Hepsia hosting Control Panel, you’ll see articles that pertain to the functions that can be accessed through it. If you wish to check the complete article collection and get acquainted with all the features that Hepsia offers, or only to read generic information about the hosting service, you can browse through the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We have tried our very best to cover any challenge that you could face, but if you don’t find the info that you wish, you can always get in touch with us, as our tech support team representatives are available 7 days a week.