Q: Why do I need to move my website? What does website migration include?
A: The website migration service that our company is offering is free of charge (within a certain limit). We will transfer your website(s) to our top–of–the–line cloud hosting platform without you having to do anything. We know from personal experience that switching web hosting providers can lead to lost info and undesirable downtime. Because of this, we’ll accomplish all that for you at no cost!We’ve got seasoned administrators whose only task is to make sure that your web site functions precisely as it did on your old hosting platform. The administrators are well–versed in transferring custom–made sites, as well as sites that are based upon famous web apps such as Joomla™ and WordPress.
Q: How long will the web site migration process take?
A: We try to implement all website migrations ASAP. Yet, we don’t have a fixed time frame for website migrations. There are certain facets that you need to consider – the very size of your site and the workload of our website migration team, etc. We always strive to accomplish each migration within 48 hours. With less sizeable web sites, our staff usually manages to finish within 24 hours.
Q: What details will I be required to provide to your Website Migration Department?
A: We will need the login information for your old web hosting provider’s Control Panel along with the website’s name (domain name).
Q: The login details for my hosting account are sensitive. How can I trust you?
Q: What about downtime? Will my web site be offline?
A: Your web site will work exactly like it did before with your previous web hosting provider. After we have finished the migration, your website will be configured to work on our web hosting platform and we will ask you to preview it. If everything is functioning properly, all you will need to do is modify the NS resource records pertaining to your domain name. Your site will be transferred to us without any downtime whatsoever.
Q: Will my current web hosting provider have to do anything?
A: No. We will never touch base with your hosting provider about anything at all. They won’t be aware of the web site transfer either.
Q: Which web hosting platforms do you support?
A: We can migrate your web site from any hosting provider or any Linux–based web hosting platform provided that we can access the Control Panel and there’s File Transfer Protocol access available.The only websites that we cannot transfer are the ones based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.